OK so most people have itunes. We all love having music with us, especially when far from home. Well back a while ago we updated itunes on our laptop and mysteriously the CD drive stopped working. We tried everything possible. We even purchased a new CD drive. Before that we even un installed and reinstalled the CD drivers and guess what, it still did not work. Even after putting in a brand new refurbished CD drive straight from dell that was specifically for the XPS m1710. So in theory that should mean that it would work. So I installed the new drive and even then NOTHING. So after some research I discovered that this is a problem that windows has had for a fairly long time. So the way that one goes about fixing this problem is to go into the computers Registry. I DO NOT TAKE ANY RESPONSIBILITY IF YOU MESS UP AND YOUR COMPUTER DOES NOT WORK SO FOLLOW CLOSELY. As i just stated proceed with caution you will be editing some files that are very crucial if you do not follow exactly you may cause more problems. Now there is also a easier fix which is just uninstall ITUNES, due to the fact they don't have a "vista compatible" version as of yet. Here it is:
For XP users open like my computer and go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
For Vista Users
Step 1: Click start menu and in the search box type in regedit and click continue when a pop up box appears
Step 2: Maximize the HKLM and then go ahead and browse until you reach the key listed above
Step 3: Right Click on the folder for {4D36E965-E325-11CE-BFC1-08002BE10318} and choose to export it to for instance your desktop. (this is incase you mess up)
Step 4: In the right panel you’ll see something along the lines of “UpperFilter” and “LowerFilter” you want to click on each “filter” key and hit delete. Click yes when it asks to confirm if you wish to delete the key.
Step 5: Restart windows
Step 6: Notify me if it worked for you email me at demonkilleresmi@gmail.com
Be warned if you update itunes again or what not it will happen again and again.
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